Quality support starts with listening.

Before services begin, we take the time to learn about your goals, routines, interests, communication preferences and individual support requirements. Together, we develop an approach that works for you—not a standard service built around organisational convenience.

Our team is committed to providing support that is:

• Respectful and dependable 
• Flexible and responsive 
• Focused on your strengths and abilities 
• Consistent with your choices and goals 
• Delivered with appropriate professional boundaries 
• Inclusive of your culture, identity and lived experience 

We proudly support people throughout Albury–Wodonga and surrounding areas.

At Family Quality Care, every person has the right to feel safe, heard and respected. We welcome people of all cultures, identities, backgrounds, abilities and life experiences. Our team respects each participant’s privacy, choices, relationships, communication style and right to make decisions about their own life. We do not define people by a diagnosis or disability. We focus on the individual—their strengths, preferences, goals and what matters most to them.  

 We provide personalised NDIS supports designed to promote independence, wellbeing, participation and choice.

• Complex care 
• Community nursing care 
• Medication prompting and administration 
• Mental health support 
• Personal care 
• Palliative care support 

• Assistance with everyday activities 
• Meal planning and preparation 
• Household cleaning 
• Building daily living skills 
• Respite and short-term support 

• Community access and participation 
• Social and lifestyle support 
• Travel and transport assistance 
• Appointments, shopping and everyday errands 
• Support to pursue interests and personal goals 

Services are tailored to each participant’s NDIS plan, assessed needs and preferred way of receiving support.